Business report Essay Example | Topics and Well Written Essays - 3500 words

Business report - Essay Example tement in mind, this work will focus on how patron satisfaction is affecting the use of a specific library technological tool, the self-checkout machine, at Library of American University in Dubai. The technological advancements of the electronic age have permeated all aspects of our everyday lives. Businesses in many parts of the world and most businesses in the industrialized countries have embraced some kind of technology in their daily operations. Libraries have certainly not been left out. Library administrators must be involved in ongoing decision making and planning to ensure that library equipment have appropriate capabilities to meet the purpose for which they are intended. Library automation is the process by which library operations are performed electronically. In particular, it performs tasks that people would normally do (Greenberg, 2002). The need for library automation has arisen because of the information explosion; many libraries are being inundated with unprecedented demands by their users. Almost all aspects of library services have been impacted by the technological advancements of the information age. In fact, libraries that recognize how technology can e nhance their services and consequently improve patron satisfaction are destined for success. Today’s technological innovations have indeed overtaken traditional library services, as libraries have undergone major transformations moving them from the Stone Age to the Electronic Age. In order to be successful in their work, librarians are now required to take a fresh look at their profession. In some cases, libraries may experience an increase in patronage as more and more people take advantage of the innovative services that have been introduced to the library world. Almost every aspect of library services has been affected by technology. The growth of technology has forced library professionals to rethink the way information is collected, stored, and dispensed. As a result of the wide